Clik here to view.
Train the Trainer: Ending on a High
When finishing a course, it is imperative that you finish on a positive note. Not only will this instill greater confidence in your learners but will give you a boost with regard to being able to see...
View ArticleClik here to view.
Building Rapport With Just About Anyone
In this post our trainer Shaun guides you through how to forge strong relationships with the different people you meet each day including, if you’re a trainer, your delegates. True communication...
View ArticleClik here to view.
5 Video Guides to Training Difficult People
Perhaps the most frustrating aspect of working as a trainer (or in any profession) is encountering people who make your job harder. On courses they can range from the disinterested to the disobedient...
View ArticleClik here to view.
Hitting the Right Notes – Using Music in Training
Music is widely recognised as an effective teaching aid for young children but is often dismissed as a ‘novelty’ technique when talking about the development and training of adults. In fact, music is...
View ArticleClik here to view.
Questions in Training
A skill that is essential to good training, and that is emphasised on our Train the Trainer course, is the ability to ask the right kinds of questions in order to best challenge and get the most from...
View ArticleClik here to view.
Addressing a Language Barrier in Training
At some point during a career in training you’ll have to train somebody for whom English isn’t a first language. In this situation, it can be difficult to stick to your established learning methods and...
View ArticleClik here to view.
Lloyds PPI Scandal – Bad Training at Fault
Among all the other scandals of recent weeks came the revelation that Lloyds PPI complaints handlers were being trained to purposely reject valid claims. An audio recording of an in-company trainer was...
View ArticleClik here to view.
Why E-Learning Still Can’t Beat Face-to-Face Training
99% of people believe that classroom-based learning is the most effective form of training! Here at Silicon Beach we’ve long championed the benefits of face-to-face learning but clearly it’s not just...
View Article